Last Updated: 10/17/2025
This Privacy Policy, together with our Terms & Conditions posted on MoneyGoldUS.com (“the Website”), governs how Money Gold LLC (“Money Gold,” “we,” “us,” or “our”) collects, uses, and protects information from customers who visit our Website or engage in any transaction with us (as defined in the Terms and Conditions).
This Policy also applies to any of our subsidiaries, affiliates, successors, or assigns.
We value your privacy and are committed to handling your information responsibly and transparently.
1. Information We Collect
We collect both personal and non-personal information in the course of providing our services.
a) Personal Information
You may voluntarily provide personal data when you:
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Submit the Appraisal Kit request form on our Website;
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Send items (“Merchandise”) for appraisal or sale;
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Contact our customer service team via email at info@moneygoldus.com or by phone at +1 (561) 935-8539.
This may include, but is not limited to:
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Full name
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Mailing address
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Email address
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Telephone number
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Demographic details
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Information required by law, including compliance with AML regulations under the USA PATRIOT Act.
b) Automatically Collected Data
During normal website operation, we may also gather non-identifiable data such as:
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Browser and operating system type
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IP address and domain name
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Time and duration of your visit
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Pages viewed and navigation patterns
We use cookies to collect this data and enhance your experience—like remembering preferences or enabling faster sign-in.
2. Cookies and Third-Party Tools
a) Our Use of Cookies
Cookies are small files stored on your device. They help us understand visitor behavior and improve Website functionality. You can control cookie settings via your browser’s preferences.
b) Third-Party Cookies
We sometimes engage third-party analytics and marketing services. These companies may set their own cookies to gather aggregated, non-personal statistics.
We do not have access to or control over these cookies. This Policy covers only cookies placed by Money Gold LLC.
3. Analytics and Interest-Based Advertising
We use Google Analytics and similar services to better understand visitor demographics (such as age, gender, and interests).
These tools help us deliver more relevant advertising and assess the performance of our marketing efforts.
If you wish to opt out of interest-based advertising:
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Or adjust your settings at http://www.google.com/ads/preferences/
Note: These opt-outs are browser-specific and must be managed individually.
4. How We Use Your Information
We retain collected information as necessary for:
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Processing transactions and appraisals;
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Meeting state and federal legal requirements (including Florida Statutes Chapter 538 and federal AML regulations);
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Improving our services and customer experience;
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Customizing offers and communications;
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Conducting lawful marketing or promotional campaigns.
Your data may be shared internally with authorized employees, subsidiaries, or trusted service providers where required for operational purposes.
5. Information Disclosure
We do not sell or share your personal data for third-party advertising.
However, we may disclose information in the following situations:
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To comply with legal requests (court orders, subpoenas, warrants);
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To protect our rights or defend against claims;
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To law enforcement or regulators if legally obligated or necessary to prevent fraud;
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To the IRS or U.S. Department of the Treasury for reportable transactions (e.g., Form 1099-B or 8300).
6. Data Security
We use SSL encryption and industry-standard safeguards to protect your data.
Despite our efforts, no online system is entirely secure. We encourage you to avoid sending sensitive details via email and to use secure forms whenever possible.
Money Gold LLC is not responsible for unauthorized interception or access beyond our control.
7. Managing Your Information
You can update or correct your information at any time by:
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Emailing info@moneygoldus.com;
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Calling +1 (561) 935-8539;
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Logging into your My Account section on our Website.
8. Marketing Preferences & Opt-Out
You can unsubscribe from our promotional emails or calls by:
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Clicking the “unsubscribe” link in an email,
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Sending a request to info@moneygoldus.com,
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Or calling our Customer Support.
We process opt-outs promptly, but you may receive additional messages if your request coincides with an ongoing campaign.
9. Children’s Privacy
Our services are intended for individuals 18 years and older.
We do not knowingly collect information from children under 13.
10. Third-Party Links
Our Website and marketing materials may include links to external sites.
We are not responsible for the content or privacy practices of these third parties and recommend reviewing their privacy policies before sharing personal information.
11. Business Transfers
In the event of a merger, acquisition, or sale of assets involving Money Gold LLC, customer information may be part of the transferred assets.
We will post a clear notice on our Website if such a change occurs.
12. Policy Updates
We may revise this Privacy Policy periodically.
Any changes take effect immediately upon posting. Continued use of our Website signifies your acceptance of the latest version.
13. Consent to Contact
By submitting your information through our Website, you authorize Money Gold LLC and affiliates to contact you by phone regarding your inquiry or requested services for up to three (3) months, even if your number is listed on a federal or state Do Not Call registry.
14. Contact Us
If you have questions or concerns regarding this Policy, please contact:
Money Gold LLC
18 Bunker Ln, Palm Coast, FL 32137, USA
+1 (561) 935-8539
info@moneygoldus.com